Privacy policy

1. Who we are

Mod Box provides vinyl decals, web design, print and related digital services from Kendal, Cumbria. Unit 2, Mintsfeet Rd S, Kendal LA9 6ND. hello@mod-box.co.uk · 01539 232991.

2. Data we collect

When you use the contact form or email/phone us: name, email, phone, service interest, message, preferred contact method, and any details you give for a quote.

3. Why we collect it

To respond to enquiries, provide quotes, fulfil work, contact you about projects you have asked for, and improve how we work.

4. Legal basis

Legitimate interest (responding to enquiries), contract (quotes and delivery of work), and consent (privacy checkbox on the form).

5. Retention

We keep enquiry and project data as long as needed to complete the work and for a reasonable period after, typically up to 6 years for accounting and legal reasons, then delete or anonymise it.

6. Sharing

We do not sell your data. We may share it with payment or delivery providers where needed, or when the law requires it.

7. Your rights

Under UK GDPR you can access, correct, erase, restrict, object, and request portability. Email hello@mod-box.co.uk. You may also complain to the ICO.

8. Cookies

Essential cookies for basic function. Google Analytics only if you accept the banner. No advertising cookies without consent. Change this anytime via Cookie preferences in the footer.

9. Changes

The latest version will always be this page.

10. Contact

hello@mod-box.co.uk · 01539 232991